Case Study

Case Study: Strategic Staffing at Chern’s, pgs. 383-406
Develop an outline for a recruiting guide.
Determine how to increase fairness perceptions of the recruiting process and reduce any negative spillover effects.
Determine what the employer brand should be.
Make recommendations for how the brand can be marketed and reinforced throughout the staffing process.
Explain why your approach would be effective.
Read the next few parts then evaluate the eight candidates’ résumés.
Create a scoring key for the interviews.
Improve internal promotion practices.
Recommend ways to identify and develop sales associates who have the potential to become department managers.
Submit information along with the rationale for your choices.
Explain what additional information you would like to have had before making a hiring decision.
Write a job offer letter to the top candidate of your two selections.
Receive feedback from your instructor on the outcomes for the candidates you chose.
Calculate the ROI or net return of your staffing investment for the two people you selected. Interpret the ROI or net return.
Write a report recommending appropriate onboarding and socialization strategies, and explain why you are making each recommendation.
Case Study: Strategic Staffing at Chern’s, pgs. 383-406
Develop a retention plan for the company’s top performers.
Identify a downsizing strategy to reduce the number of sales associates by 15 percent.

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